I Received an item I don't really like. Am I stuck with it?

Of course not! In the event that you are not 100% satisfied with any item you purchase, we accept returns on any item (other than FINAL SALE) that is unworn and has all packaging and certificates intact. Please contact us at contact@thollotjewelers.com to approve a return. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for return/exchange within 14 days of when the item was delivered to you.

Return Shipping

To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance. Our guarantee does not cover damage/loss during shipment of your ruturned item. Read our full Terms and Conditions here

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